Privacy Policy

Bluemix Gallery FZE LLC
Last Updated: (Insert Date)

Bluemix Gallery FZE LLC (“Company”, “we”, “our”, or “us”) operates an e-commerce platform offering mobile phones, electronics, perfumes, bags, and other merchandise. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

Full Name

Email Address

Mobile Number

Billing and Delivery Address

Payment Information
(Processed securely through third-party payment providers. We do not store card details.)

1.2 Non-Personal / Technical Information

IP Address

Browser type and device details

Pages visited and time spent on the website

Cookies and tracking data

  1. How We Use Your Information

We use collected information for the following purposes:

To process, confirm, and deliver customer orders

To communicate order updates and provide customer support

To enhance website performance, functionality, and user experience

To detect and prevent fraud or unauthorized activity

For marketing and promotional messages (only with customer consent)

  1. Cookies and Tracking Technologies

Our website uses cookies to improve browsing experience and analyze website activity.
Users may disable cookies in browser settings, but certain features may not work properly without them.

  1. Sharing of Information

We do not sell or trade personal information.

We may share limited data with:

Courier and logistics providers to deliver orders

Payment gateways for secure transaction processing

Authorized government bodies when legally required

IT, analytics, or service providers to maintain website performance

All third parties are required to maintain confidentiality and protect user data.

  1. Data Protection and Security

We implement strong security safeguards, including:

Secure encrypted connection (HTTPS)

Secure hosting servers and firewalls

Limited access to authorized personnel only

PCI-compliant payment processing through certified gateways

  1. Your Rights as a Customer

You may request the following at any time:

Access to the personal information we store

Correction or updating of inaccurate information

Deletion of data (unless required for legal or financial records)

Unsubscribing from marketing communications

Requests can be made through email or customer support.

  1. Data Retention

We retain personal information only for as long as necessary for:

Order and payment processing

Customer support and record keeping

Legal and regulatory requirements in the UAE

  1. Third-Party Websites

Our website may contain external links.
We are not responsible for the privacy practices of third-party websites, and we encourage users to review their policies before sharing personal data.

  1. Policy Updates

We may update this Privacy Policy to comply with business or legal requirements.
The latest version will always be available on our website with a revised update date.

  1. Contact Information

For questions, concerns, or privacy-related requests, you may contact us:

Bluemix Gallery FZE LLC
Email: support@bluemix.ae

Phone: ‪+971 58 588 7990‬
Office Address:
Office No. BC-888992, 26th Floor, Amber Gem Tower
Sheikh Khalifa Street, Ajman, United Arab Emirates
P.O. Box: 4848